Emergency Service Call - Heat Pump and Air Handler Replacement Villa Rica, GA

We received an emergency call from a customer whose home was experiencing a lack of heat during a particularly cold day. Understanding the urgency of the situation, we promptly dispatched a technician to diagnose the issue.

Upon arrival, we determined that the heat pump and air handler were both malfunctioning and unable to provide adequate heat. Given the severity of the cold weather, we made the decision to replace both the heat pump and the air handler to restore proper heating to the home.

- Removal of Existing Units

The old heating and cooling units, along with all associated components, were removed from the system to make room for the new equipment.

- New Outdoor Unit Installation

A new pad was installed to support the new outdoor unit. The heat pump was then placed securely on the new pad to ensure optimal performance.

- Refrigerant Line Set Flush

The existing refrigerant lines were thoroughly flushed to remove any contaminants and ensure the new system operates at maximum efficiency.

- Air Handler Installation

The new air handler was installed inside the building, replacing the old system's air handler. This unit is critical for distributing air throughout the space.

- Control Wire Connection

A new control wire was run from the air handler to the heat pump, ensuring proper communication and operation between the two components.

- Heat Strips Installation

Heat strips were installed in the air handler to provide optimal heating during colder temperatures.

- Blower Compartment Air Seal

The blower compartment was air-sealed to ensure that no air is lost during system operation, improving energy efficiency.

- Triple Vacuum of Line Set

The line set was triple-vacuumed down to 500 microns to ensure all moisture and contaminants were removed, preventing any potential damage to the system.

- Computerized Charging of Refrigerant

The system was precisely charged with refrigerant using computer-assisted equipment to guarantee the correct charge for optimal performance.

- Thermostat Installation

A T4 thermostat was installed to control the new system, offering user-friendly operation and precise temperature control.

- System Commissioning

Upon completion, the system was fully commissioned, ensuring all components were functioning properly and that the system was ready for operation.

The replacement was completed efficiently, ensuring that the customer’s home was warmed up and comfortable again. We left the site knowing the system was fully operational, and the customer was satisfied with the quick and thorough service provided.

Location: Villa Rica, GA